How it works / Stage 2 · Design
Sign off the design.
Proofs that don't live in your inbox. The customer's "yes" attached to a date, a name, and a signature — not a forwarded WhatsApp message a designer hopes nobody asks about three weeks later.
Artwork lifecycle.
- Draft — designer working, not for review.
- Internal review — manager / sales eyes, not customer-facing.
- Sent to customer — proof PDF emailed, awaiting their feedback.
- Customer approved — they said yes. Signed and dated.
- Revision — they want changes. Back to draft, but versioned.
- Manager approved — internal sign-off, production unlocks.
- Superseded — replaced by a newer version, kept for audit.
What's tracked per design.
- Version history — see exactly what changed between v1 and v3
- Comments thread — internal & customer-facing markers
- Element list — the individual components on the design (panel, decal, illuminated letter, etc.)
- Required materials list — what the design will consume on the floor
- Customer signature on approval — captured digitally, dated
- Manager sign-off — gates production, no half-approved jobs hit the printer
Why it matters.
Half the disputes in signage start with "but I never approved that proof." Email-forwarded approvals don't survive a callback two months later. A versioned design record with a real digital signature does. When the customer queries an installed sign, you point at the date-stamped proof they signed off — argument over.
The manager-approved gate is what stops half-baked artwork hitting the print queue. Designers can mark a proof customer-approved, but production stays locked until a manager says it's ready to print. One sign-off, one paper trail.
Approvals on a record, not in a thread.
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